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Channel: Windows alternatives to OTRS Business Solution™ - AlternativeTo.net
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osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage,...

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Cerb

Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay...

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Vision Helpdesk

Vision Helpdesk offers customer support software for every size business - 1) Help Desk (Multi Channel Help Desk) Vision Helpdesk offers a powerful all in one multi channel ticket management software...

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Helpspot

HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

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Web Help Desk

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a...

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Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there...

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Parature Customer Service Software

Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and...

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iKode Helpdesk

iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide...

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HelpMaster

If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service +...

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SmarterTrack Help Desk 7

SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage...

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Django Helpdesk

django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

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Mioot

Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support...

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Verax Service Desk

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance. Verax Service Desk helps to: *Control incident resolution workflow from assigning tasks...

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Helprace

Helprace is an all-in-one customer service platform, consisting of a ticketing system, a community with a knowledge base and an intuitive feedback widget. Wow your customers using the best customer...

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HelpSumo

HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

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Jitbit Helpdesk

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file...

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IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented...

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DiamanteDesk

DiamanteDesk is an easy-to-use, open source support ticketing system and customer service solution powered by Eltrino. Let's Rock your eCommerce together!

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RepairShopr

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Kayako

Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and self-help. More than 30,000 organizations trust Kayako to power their...

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Richmond ServiceDesk

Deliver cost-effective IT support and Service Management using Richmond ServiceDesk: a feature rich, browser-based, full service desk solution incorporating the latest web technologies. - Automate...

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BusyBench

BusyBench is a management platform for small to mid-sized computer repair shops and IT professionals. We are an American company based in Oregon, helping IT businesses grow by reducing overhead and...

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Trakdesk

Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features...

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Helpy.io

Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more: - Private...

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Evayadesk

Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts

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ReadyDesk

Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

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HelpDesk

The complete way to help your customers The all in one solution contains: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support...

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Zent.io

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web...

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KIX

KIX is the new standard for servicedesk. The software is open source and based on the own development path of OTRS 5. You decide whether KIX should run on-premise (in-house) or in a cloud. KIX supports...

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